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Privacy Policy

Last updated: April 25, 2024

1. Information We Collect

We collect information you provide directly:

  • Profile Information: Name, age, location, occupation, bio, and preferences
  • Lifestyle Data: Habits, personality traits, work schedule, and social preferences
  • Account Data: Email address, password (encrypted), and verification documents
  • Usage Data: How you interact with the platform, matches viewed, and messages sent

2. How We Use Your Data

Your information is used to:

  • Create and maintain your profile
  • Match you with compatible roommates using our algorithm
  • Facilitate secure messaging between matched users
  • Verify identities for trust and safety
  • Improve our matching algorithm and user experience
  • Send important service updates and notifications

3. Data Encryption & Security

We take security seriously. All sensitive data is encrypted at rest using industry-standard encryption. Chat messages are end-to-end encrypted. Passwords are hashed using bcrypt and never stored in plain text. We use HTTPS for all data transmission.

4. Data Sharing

We do not sell your personal data. Your profile information is only shared with other users through our matching system. Matched users can see your profile details and chat with you. We may share anonymized, aggregated data for analytics purposes.

5. Your Rights & Control

You have the right to:

  • Access and download your personal data
  • Update or correct your profile information
  • Delete your account and all associated data
  • Opt out of marketing communications
  • Request a copy of your data in a portable format

6. Cookies & Tracking

We use essential cookies for authentication and session management. We do not use third-party advertising cookies or tracking pixels. You can control cookie preferences through your browser settings.

7. Data Retention

We retain your data for as long as your account is active. When you delete your account, we remove all personal information within 30 days, except for anonymized data used for analytics. Some data may be retained longer if required by law.

Questions about privacy? Contact us at privacy@findroomy.com